NEO Support & FAQ | Issues with delivered products

Issues with delivered products

When I try to activate my key I receive an error message, what should I do?

Last Update 2 years ago

Why did I get a link instead of a key?

Last Update 2 years ago

Where can I check if the key can be activated in my country?

Last Update 2 years ago

Will this game work on my computer?

Last Update 2 years ago

How to activate the game?

Last Update 2 years ago

How are NEO products delivered?

Last Update 2 years ago

The CD key that I received doesn’t work!

Last Update 2 years ago

I purchased the wrong product, may I return it?

Last Update 2 years ago

I bought the same product twice, may I return one?

Last Update 2 years ago

I have technical problems with my product, what should I do?

Last Update 2 years ago