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FAQ
20

FAQ

Last Update hace 2 meses
Frequently asked questions and answers
Admin
Is there a deadline to use my CD key?
Last Update hace 2 años
How many times can I download a game?
Last Update hace 2 años
Do I have to create an account to purchase?
Last Update hace 2 años
How do I download a games from third part platforms? Is this legal?
Last Update hace 2 años
How to activate?
Last Update hace 2 años
Will I receive the product to my email address?
Last Update hace 2 años
If I create an account, will the purchased product in the guest checkout be visible there?
Last Update hace 2 años
I don’t want to play this game anymore. Can I be refunded?
Last Update hace 2 años
How to buy a product?
Last Update hace 2 años
Can I get an invoice?
Last Update hace 2 años

Other Categories

Issues with delivered products
Explore assistance and solutions for any issues encountered with delivered products.
10 articles and other
Last Update hace 2 años
Payment
Find solutions for any payment-related issues
3 articles and other
Last Update hace 2 meses
Orders
Access information on locating orders and understanding order statuses.
9 articles and other
Last Update hace 2 meses
Guest Checkout
1 article and other
Last Update hace 2 años
Activation Guides
Activate products easily with step-by-step instructions.
27 articles and other
Last Update hace 8 meses
Refunds
The policy outlines NEO refund policy
3 articles and other
Last Update hace 2 meses
Contacting Us
How to contact us to resolve an issue. Please make sure you ask and chat with an agent first.
1 article and other
Last Update hace 9 meses
Terms and Conditions
1 article and other
Last Update hace un año

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