Submit Ticket Back to NEO
English (US)
  • العَرَبِية
Submit Ticket Back to NEO English (US)
العَرَبِية
  • Recent Searches
All Categories
FAQ
20

FAQ

Last Update 9 days ago
Frequently asked questions and answers
Admin
Is there a deadline to use my CD key?
Last Update 2 years ago
How many times can I download a game?
Last Update 2 years ago
Do I have to create an account to purchase?
Last Update 2 years ago
How do I download a games from third part platforms? Is this legal?
Last Update 2 years ago
How to activate?
Last Update 2 years ago
Will I receive the product to my email address?
Last Update 2 years ago
If I create an account, will the purchased product in the guest checkout be visible there?
Last Update 2 years ago
I don’t want to play this game anymore. Can I be refunded?
Last Update 2 years ago
How to buy a product?
Last Update 2 years ago
Can I get an invoice?
Last Update 2 years ago

Other Categories

Issues with delivered products
Explore assistance and solutions for any issues encountered with delivered products.
10 articles and other
Last Update 2 years ago
Payment
Find solutions for any payment-related issues
3 articles and other
Last Update 19 days ago
Orders
Access information on locating orders and understanding order statuses.
9 articles and other
Last Update 19 days ago
Guest Checkout
1 article and other
Last Update 2 years ago
Activation Guides
Activate products easily with step-by-step instructions.
27 articles and other
Last Update 6 months ago
Refunds
The policy outlines NEO refund policy
3 articles and other
Last Update 9 days ago
Contacting Us
How to contact us to resolve an issue. Please make sure you ask and chat with an agent first.
1 article and other
Last Update 8 months ago
Terms and Conditions
1 article and other
Last Update 9 months ago

Add free  live chat  to your site